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How to Unblock Contacts on Telmate

Telmate is a telecommunications company that provides inmate calling, messaging, and video visitation services. If you have blocked a contact on Telmate, you can easily unblock them by following a few simple steps. This article will provide you with step-by-step instructions on how to unblock contacts on Telmate.

Telmate offers a variety of services to help inmates stay connected with their loved ones. These services include secure messaging, video visitation, and phone calls. Telmate also offers a mobile app that allows users to manage their accounts and communicate with inmates on the go.

How to Unblock Contacts on Telmate

Here are 5 important points to remember when unblocking contacts on Telmate:

  • Access Telmate account
  • Open contact list
  • Find blocked contact
  • Select “Unblock”
  • Confirm unblocking

Once you have unblocked a contact, they will be able to send you messages and make phone calls again.

Access Telmate account

To unblock a contact on Telmate, you must first access your Telmate account.

  • Log in to Telmate website

    Go to the Telmate website and enter your username and password to log in to your account.

  • Use Telmate mobile app

    If you have the Telmate mobile app, you can also log in to your account using the app.

  • Contact Telmate customer support

    If you have forgotten your username or password, you can contact Telmate customer support for assistance.

  • Create Telmate account

    If you do not have a Telmate account, you will need to create one before you can unblock a contact.

Once you have accessed your Telmate account, you can proceed to the next step of unblocking a contact.

Open contact list

Once you have accessed your Telmate account, you can open your contact list by following these steps:

If you are using the Telmate website:

  1. Click on the “Contacts” tab at the top of the page.
  2. Your contact list will be displayed in the center of the page.

If you are using the Telmate mobile app:

  1. Tap on the “Contacts” icon at the bottom of the screen.
  2. Your contact list will be displayed on the screen.

Your contact list will show you all of the contacts that you have added to your Telmate account. Blocked contacts will be marked with a “Blocked” status.

Once you have found the contact that you want to unblock, you can proceed to the next step.

In the next section, we will discuss how to select the “Unblock” option.

Find blocked contact

Once you have opened your contact list, you need to find the contact that you want to unblock.

  • Blocked contacts section

    In the Telmate website, blocked contacts are listed in a separate section called “Blocked Contacts”. In the Telmate mobile app, blocked contacts are marked with a “Blocked” status.

  • Search for contact

    You can also use the search bar at the top of the contact list to search for a specific contact.

  • Scroll through list

    If you have a long contact list, you may need to scroll through the list to find the contact that you want to unblock.

  • Check contact status

    Once you have found the contact, make sure that it is marked as “Blocked”.

Once you have found the blocked contact that you want to unblock, you can proceed to the next step.

Select “Unblock”

Once you have found the blocked contact that you want to unblock, you can select the “Unblock” option by following these steps:

If you are using the Telmate website:

  1. Click on the checkbox next to the contact’s name.
  2. Click on the “Unblock” button at the top of the page.
  3. A confirmation message will appear. Click on the “Unblock” button again to confirm.

If you are using the Telmate mobile app:

  1. Tap on the contact’s name.
  2. Tap on the “Unblock” button at the bottom of the screen.
  3. A confirmation message will appear. Tap on the “Unblock” button again to confirm.

Once you have unblocked the contact, they will be removed from your blocked contacts list and you will be able to send them messages and make phone calls again.

In the next section, we will discuss how to confirm the unblocking process.

Confirm unblocking

Once you have selected the “Unblock” option, you will need to confirm the unblocking process by following these steps:

If you are using the Telmate website:

  1. A confirmation message will appear after you click on the “Unblock” button.
  2. Click on the “Unblock” button again to confirm.
  3. The contact will be removed from your blocked contacts list and you will be able to send them messages and make phone calls again.

If you are using the Telmate mobile app:

  1. A confirmation message will appear after you tap on the “Unblock” button.
  2. Tap on the “Unblock” button again to confirm.
  3. The contact will be removed from your blocked contacts list and you will be able to send them messages and make phone calls again.

Once you have confirmed the unblocking process, the contact will be unblocked and you will be able to communicate with them again.

Remember that unblocking a contact does not guarantee that they will be able to contact you. If the contact has blocked you, you will not be able to send them messages or make phone calls until they unblock you.

FAQ

Here are some frequently asked questions and answers about unblocking contacts on Telmate:

Question 1: How do I know if a contact is blocked?

Answer 1: Blocked contacts will be marked with a “Blocked” status in your Telmate contact list.

Question 2: Can I unblock a contact if I have forgotten their username?

Answer 2: Yes, you can unblock a contact even if you have forgotten their username. You can search for the contact by their phone number or email address.

Question 3: What happens when I unblock a contact?

Answer 3: When you unblock a contact, they will be removed from your blocked contacts list and you will be able to send them messages and make phone calls again.

Question 4: Will the contact know that I have unblocked them?

Answer 4: No, the contact will not be notified when you unblock them.

Question 5: Can I unblock a contact if they have blocked me?

Answer 5: No, you cannot unblock a contact if they have blocked you. You will need to wait for them to unblock you before you can communicate with them again.

Question 6: What should I do if I am unable to unblock a contact?

Answer 6: If you are unable to unblock a contact, you can contact Telmate customer support for assistance.

Question 7: Can I block a contact again after I have unblocked them?

Answer 7: Yes, you can block a contact again after you have unblocked them. Simply follow the same steps that you used to unblock them.

Closing Paragraph for FAQ

I hope this FAQ has been helpful in answering your questions about unblocking contacts on Telmate. If you have any further questions, please contact Telmate customer support.

In the next section, we will provide some tips for managing your Telmate contacts.

Tips

Here are some tips for managing your Telmate contacts:

Tip 1: Keep your contact list organized.

Create different contact groups for different categories of people, such as family, friends, and business associates. This will make it easier to find the person you want to contact.

Tip 2: Regularly review your blocked contacts list.

Make sure that you are only blocking people who you really want to block. If you accidentally block someone, you can unblock them by following the steps outlined in this article.

Tip 3: Use the search bar to find contacts.

If you have a long contact list, you can use the search bar at the top of the contact list to quickly find the person you want to contact.

Tip 4: Export your contacts.

You can export your Telmate contacts to a CSV file. This is a good way to back up your contacts in case you lose your phone or if you need to transfer your contacts to a new account.

Closing Paragraph for Tips

By following these tips, you can easily manage your Telmate contacts and communicate with the people who matter most to you.

In the next section, we will provide a brief conclusion to this article.

Conclusion

In this article, we have discussed how to unblock contacts on Telmate. We have also provided some tips for managing your Telmate contacts.

Unblocking a contact is a simple process that can be done in a few easy steps. By following the instructions in this article, you can easily unblock any contact that you have previously blocked.

It is important to note that unblocking a contact does not guarantee that they will be able to contact you. If the contact has blocked you, you will not be able to send them messages or make phone calls until they unblock you.

We hope that this article has been helpful in providing you with the information you need to unblock contacts on Telmate. If you have any further questions, please contact Telmate customer support.

Thank you for reading!